Learning and Development

​​At BankservAfrica we are dedicated to prioritise our employees career development by increasing transparency and offering flexibility and choice in how career growth is achieved.

We understand that developing skills and gaining experiences are essential for our employees to achieve their aspirations and reach new career heights.

By investing in each other, we can unlock unparalleled potential and collectively build a better future. At the core of this effort is our most valuable resource: our people, whose incredible talents drive us forward.

The programmes offered are presented through various modalities to accommodate different learning preferences and include instructor led, e-learning and coaching and mentoring. 

​​Foundational Programmes

​• Induction (In-person Welcome and Introduction; and eLearning Courses on Learning Management System (LMS))
• Orientation and Onboarding
• Compliance training
• Core Business knowledge (e.g. Product knowledge)

Technical and Functional Training

• Role specific training
• Certifications and industry standard programmes

​​Management- & Leadership Programmes

• Flagship programmes developing both leadership and management capabilities

​​Future Skills and Innovation

• Digital skills
• Data Literacy
• Future skills

​​Soft Skills and Behavioural Training

• Interpersonal and Intrapersonal skills

​​Career Development and Continuous Learning

• Learning plans for all areas
• Individual growth plans for employees
• Employee Bursaries

​​Graduate Development Programme

We are proud of our purpose and this extends to our graduate development programme. BankservAfrica believes and invests in the development of our Youth through a structured Graduate Development Programme. The programme provides graduates with a 1-year qualification in the fields of Business Analysis or System Development, on-the-job training, exposure and experience in the business we are in, and coaching and mentoring support. Interested graduates should have an interest in growing within the payments industry, be passionate, eager to learn and grow and display the values of being forward thinking, collaborative, customer focused and dependable.